19C Kock Street, Oos-Einde, Rustenburg, 0299
Remote Desktop Support
Remote Desktop Support
R199.99 p/h
When you reach out to us, one of our highly skilled technicians will remotely connect to your home or
business computer(s) to assist with your tech challenges, all for just R199.99 per hour. To get started, you'll need a stable internet
connection and a remote desktop application. We only use Ultraviewer and Anydesk.
If we can't solve your issue (which is rare!), you won’t be charged. We offer flexible packages designed for every business.
You can choose to run an account with us and be billed monthly on the 15th, or opt for our Retainer Packages, which guarantee
priority service—your technician will be available within the hour. Plus, enjoy discounts on both call-out and remote desktop
services, ensuring you get the best value for your business. Get in touch to explore our retainer options and find the perfect
plan for you!
Typical Issues We Can Assist With via Remote Desktop Support
- Software Installations and Updates: Installing or updating software, including applications like Microsoft Office, Adobe products, antivirus software and more.
- Operating System Troubleshooting: Fixing issues with operating systems like Windows or macOS, including performance slowdowns, system errors, and updates.
- Application Configuration and Support: Troubleshooting and configuring software like email clients, CRM systems, or productivity tools.
- Virus and Malware Removal: Scanning and removing viruses, malware, or other malicious software without requiring physical access to the device.
- File Management and Data Recovery: Helping with file organization, backing up data, or attempting to recover deleted files.
- Email and Printer Setup: Configuring email accounts (e.g., Outlook, Gmail) or setting up and troubleshooting printers.
- System Performance Issues: Fixing slow system performance, optimizing startup times, or clearing out unnecessary files.
- User Account Management: Managing user permissions, adding/removing user accounts, or resetting passwords.
Note: Please ensure that you have a stable internet connection before requesting remote support. We are unable to assist if your device is not connected to the internet.
